The following is the information regarding payment methods, order security, order modification and cancellation, delivery times, discount code usage, account requirements, order tracking, damaged or incorrect items, international shipping, and customer service contact details:
Payment Methods:
PayPal is the only payment method we accept. Please be informed that personal checks, money orders, bank transfers, debit cards, and cash on delivery are not accepted by us.
Order Security:
We prioritize your security. SSL encryption is used to safeguard your credit card information during transmission. Rest assured that we do not store your credit card details on our servers.
Order Modification and Cancellation:
After placing an order, it can be either accepted or rejected, even post – confirmation. In case of cancellation following credit card authorization, a refund will be issued to the original payment method.
Delivery Times:
Delivery times depend on the selected shipping option. Upon shipping your order, we will send tracking details via email, usually within 24 hours. However, we are not liable for customs delays in your country.
Discount Code Usage:
Unless specified otherwise, promotions and discount codes cannot be used in combination with other offers.
Account Requirements:
You are not required to have an account to place an order. Nevertheless, creating an account provides advantages such as a faster checkout process, easy access to order status and history, and updates on new products and promotions.
Order Tracking:
Once your order is shipped, we will email you tracking information to allow you to monitor its progress.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact our customer service team immediately at [email protected] with your order number and a photo of the item. We will assist you in resolving the issue promptly.
International Shipping:
Currently, we only ship within the United States.
Customer Service Contact:
For any inquiries, you can reach us via email at [email protected]. Our customer service team is available from Monday to Sunday, between 10 a.m. and 5 p.m. EST.